48 Support questions or comments

• 
  2 months ago
  ketnoi24 Purchased

  Please add to the latest updates of these important models.
  - OpenAI o3-mini
  - OpenAI o1
  
• View 1 more reply
• 
  2 months ago
  DannsScripts Author

  Already added to our updates backlog for this version.
• 
  2 months ago
  ketnoi24 Purchased

  Great!
• 
  2 months ago
  ketnoi24 Purchased

  I did not see these models in the update. Are you confused?
  - OpenAI o3-mini
  - OpenAI o1
• 
  2 months ago
  DannsScripts Author

  Hello @ketnoi24,
  
  The newly added models include chatgpt-4o-latest, gpt-4-0613, and gpt-4. The O-series models, such as OpenAI o3-mini and OpenAI o1, are optimized for complex reasoning using reinforcement learning, generating a long internal chain of thought before responding. This makes them less suitable for real-time interactions like chatting and customer support. We did evaluate them based on your recommendation, but unfortunately, they didn't meet our expectations.

• 
  3 months ago
  aressera

  for saas version
  
  does users bring their own open ai key or admin should bring it ?
• 
  3 months ago
  DannsScripts Author

  Hello @aressera
  Users have the choice to either use their OpenAI API Key or the platform's owner's API key.

• 
  3 months ago
  cutez7boyz

  I wanna buy but it's been 3 months without update. When you will update the script again?
• 
  3 months ago
  DannsScripts Author

  Hi @cutez7boyz,
  An update is scheduled for release on February 1st. Stay tuned!
• 
  2 months ago
  cutez7boyz

  today is february 1st, do you plan to update today?
• 
  2 months ago
  DannsScripts Author

  Hello @cutez7boyz,
  
  The update is currently in Codester's team review queue and is expected to be released by tomorrow. You can check the "Last update" section on the product's information card to see when a new update is available.

• 
  3 months ago
  KrazyJ Purchased

  Guys when can we expect updates ? Its been a while ?
  Thanks
• 
  3 months ago
  DannsScripts Author

  Hello @KrazyJ
  You can expect the updates to be released within the next two weeks.
• 
  3 months ago
  KrazyJ Purchased

  Sounds good, waiting for the same by that time i will work on the landing page for launch this for my clients

• 
  3 months ago
  ellysbrand Purchased

  I try to Install And I Get This After I Hit Finishup
  symlink(): File exists
• 
  3 months ago
  DannsScripts Author

  Hello @ellysbrand
  Check your inbox

• 
  3 months ago
  muhammadiwa Purchased

  why i get this after i input correct api key, i try regenerate new api key and still same problem
  Incorrect API key provided: ''. You can find your API key at https://platform.openai.com/account/api-keys.
  
• 
  3 months ago
  muhammadiwa Purchased

  please fix playground and step instalation for v2.3
• 
  3 months ago
  DannsScripts Author

  Check your inbox.

• 
  4 months ago
  KrazyJ Purchased

  Hi Guys,
  
  Any update coming soon ?
• 
  4 months ago
  DannsScripts Author

  Hello @KrazyJ
  There will an update,
  Do you have anything you'd like to see included in the next update?
  Thanks in advance.
• 
  4 months ago
  KrazyJ Purchased

  -- Live chat feature
  -- Better chatbox UI / UX
  -- Starter questions should not disappear
  -- FAQ Feature (Like Intercom)

• 
  4 months ago
  telucom Purchased

  I try to Install And I Get This After I Hit Finishup
  symlink(): File exists
  
• 
  4 months ago
  DannsScripts Author

  Check your inbox.

• 
  5 months ago
  KrazyJ Purchased

  Can you please fix a UX behavior where these pre-defined questions show again in a nice way after the AI has replied.
  As right now they just disappear after one question has been selected.
  
  https://www.dropbox.com/scl/fi/f6yvqtdle5com0gbmnzu8/30724.png?rlkey=xe1q2fq2qallvrde3p9401fua&dl=0
  I have seen other similar saas companies who have better UX flow for the chatbot window. If you don't mind i will share the links here after you get back to me on the same.
  
  Thanks
• 
  5 months ago
  DannsScripts Author

  Hello @Krazy
  It would be great if we had them shared with us via direct messaging or email>
  
  Thanks.

• 
  5 months ago
  ketnoi24 Purchased

  Please add the Widget Duplicate feature, this is essential because we will save a lot of time for creating new widgets.
  Thanks
• 
  5 months ago
  DannsScripts Author

  Hello @ketnoi24
  It seems we missed your comment earlier. Thank you for the helpful suggestion—we’ll make sure to keep it in mind!